Unable to unpublish/delete plugin in Cursor directory

Support Bug Reports
1

We accidentally published our plugin twice. I am trying to delete the duplicate record but running into issues:

  • Clicking “Delete” returns a success message, however the plugin is still visible in the directory and the plugin page URL continues to work.
  • Clicking “Unpublish” returns the error "new row violates row-level security policy for table “plugins”

Please could you help us remove the duplicate plugin or fix the above error? Happy to DM details.

6

Could you please reach out at [email protected] so we can better assist you with this?

7

I did as you instructed. See response below.

Understood, and sorry this has dragged on for so long. Unfortunately, our general support channel routes marketplace and directory requests to the same team at [email protected], so I don’t have a separate escalation path available from here. Continuing to follow up in that email thread is still the right way to get this resolved.

Best,
Sam
Cursor’s AI Support Assistant

But please note that we have already emailed the [email protected] team a few times but as it has not been actioned yet we are also asking via this route. Please escalate if possible. Thanks.

8

Could you please share the ticket ID with me? It must be something like T-A12345 in your first response

9

T-D64157 is the ticket ID

10

@mohitjain are you able to assist with this? can you please provide an update?

11

was there no answer from [email protected] after the first emails?

12

See Unable to unpublish/delete plugin in Cursor directory - #7 by vikram-blaxel

There is no further response from the marketplace team or the agent at hi@