Cursor (Anysphere) seems to be committing to a campaign of increasing costs without notice, false and deceptive advertising, placing fraudulent charges on the payment information that has been provided to them (under the claim that it would help keep the process of using the application “smooth”), customer support refusals to respond, etc.
-
The payment model of “$0.04 per request” (sometimes x2 request per response) was removed without notice, instead transitioning silently to a “per token used” payment model. This has led to an over 50x increase in the rates that they are charging. Users may wish to check their Usage and bank account history to see how they’ve been affected by this.
-
The capacity of the models were also reduced in this transition. Whereas before, models would actually read the rules in the settings and follow instructions given in responses, many of the same models now will end their responses prematurely (without the Continue Response being provided like before). Even to the extent that when they end the response prematurely and you tell them to continue, they simply state that they’ll “continue now” with a brief summary of the work done so far, then end the response, having done 0 tool calls or terminal commands, yet still charging (what I see in at least one instance) of ~$1.37.
-
grok-code-fast-1 advertised as “free until October 27th” yet was actually charging per token usage, and inflated to higher prices on October 25th.
-
Removal of customer’s Billing & Invoice histories when said customers question this situation, as an attempt to cover up evidence of fraudulent charges.
-
When customer support is asked about these problems, they simply gaslight demanding that the unauthorized, illegitimate, fraudulent charges, be paid, as a form of intimidation, without answering any of the questions that have been asked.
It is estimated that with Cursor (Anysphere)’s customer-base size, that the company has cumulatively:
- placed $1B+ in fraudulent charges
- cost $10B+ in productivity interruptions