AI mode doesn't work

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Every time I try to ask the AI ​​a question, I get an error. First, it stopped working in “auto” mode, and now it’s the same when selecting models (I’ve tried different models, and none of them work now).

Steps to Reproduce

Every time I try to ask the AI ​​a question, I get an error.

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.1.32 (user setup)
VSCode Version: 1.105.1
Commit: ef979b1b43d85eee2a274c25fd62d5502006e420
Date: 2025-11-25T05:00:12.749Z
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Windows_NT x64 10.0.26200

For AI issues: which model did you use?

I tried auto mode, chatgpt 5.1, gemini 3 pro, sonnet and opus 4.5

For AI issues: add Request ID with privacy disabled

Request ID: 3e9e736c-8f8d-4c50-b2b8-4a88baf0fad2
ConnectError: [aborted] read ECONNRESET
at EZc.$endAiConnectTransportReportError (vscode-file://vscode-app/c:/Users/user/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:6331:408452)
at GPo._doInvokeHandler (vscode-file://vscode-app/c:/Users/user/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:6948:21873)
at GPo._invokeHandler (vscode-file://vscode-app/c:/Users/user/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:6948:21615)
at GPo._receiveRequest (vscode-file://vscode-app/c:/Users/user/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:6948:20377)
at GPo._receiveOneMessage (vscode-file://vscode-app/c:/Users/user/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:6948:19194)
at yPt.value (vscode-file://vscode-app/c:/Users/user/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:6948:17286)
at _e._deliver (vscode-file://vscode-app/c:/Users/user/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:49:2962)
at _e.fire (vscode-file://vscode-app/c:/Users/user/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:49:3283)
at Xmt.fire (vscode-file://vscode-app/c:/Users/user/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:6316:12156)
at MessagePort. (vscode-file://vscode-app/c:/Users/user/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:8973:18439)

Does this stop you from using Cursor

Yes - Cursor is unusable

Hey, thanks for the report. The ECONNRESET error suggests a network connectivity issue. Let’s try a few steps:

  1. Alternative: test with a different project:
  • Open a different folder/project in Cursor
  • Try the AI there to see if the issue is specific to one project
  1. Network diagnostics:
  • Cursor Settings → Network → “Run Diagnostics”
  • Please share the results if any errors appear
  1. Check firewall/antivirus:
  • Temporarily disable Windows Defender or your antivirus software
  • Check if Cursor works while the protection is disabled
  1. Create a new Agent session:
  • Start a new Agent chat (sometimes errors get stuck in a single session)

Let me know which of these helps.

No the Cursor service is borken actually

@deanrie Cursor itself is down

Every model is also down in the UK.

Yes I agree…its down…not working..

It looks like this is a global issue that has affected multiple users, and the team is already working on it.

In the future, you can check the service status here: https://status.cursor.com/

I’ve already tried everything

Status page wasn’t showing any instability.