Request ID: c0477294-530b-4229-935a-614bb025b9d0
{“error”:“ERROR_OPENAI”,“details”:{“title”:“Unable to reach the model provider”,“detail”:“We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:false}
ConnectError: [unavailable] Error
at nol.$endAiConnectTransportReportError (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:4814:319459)
at egr._doInvokeHandler (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:488:211942)
at egr._invokeHandler (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:488:211684)
at egr._receiveRequest (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:488:210449)
at egr._receiveOneMessage (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:488:209271)
at O_t.value (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:488:207365)
at ye._deliver (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:49:2962)
at ye.fire (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:49:3283)
at Prt.fire (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:4801:12154)
at MessagePort. (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:6983:18168)
I have already closed all the windows and restarted the cursor, but it doesn’t work.
Please help me to work this out.
Steps to Reproduce
whenever i click ‘send’ button
Operating System
MacOS
Current Cursor Version (Menu → About Cursor → Copy)
I have same issue, tried using claude-4-sonet and gpt-5, still not working, Tried restarting / using other PC / ISP, still didn’t work.
Tab completion also didn’t work.
I check network diagnostic: Chat And Agent failed:
[2025-09-04T11:07:43.167Z] Starting stream [2025-09-04T11:07:45.926Z] Response: 'foo' in 2747ms [2025-09-04T11:07:46.898Z] Response: 'foo' in 972ms [2025-09-04T11:07:47.895Z] Response: 'foo' in 997ms [2025-09-04T11:07:48.903Z] Response: 'foo' in 1007ms [2025-09-04T11:07:49.895Z] Response: 'foo' in 992ms [2025-09-04T11:07:50.902Z] Result: Error: Streaming responses are being buffered by a proxy in your network environment
[2025-09-04T11:07:43.178Z] Starting stream [2025-09-04T11:07:43.179Z] Pushing first message [2025-09-04T11:07:45.926Z] Response: 'foo' in 2747ms [2025-09-04T11:07:46.426Z] Pushing next message [2025-09-04T11:07:46.722Z] Response: 'foo' in 796ms [2025-09-04T11:07:47.224Z] Pushing next message [2025-09-04T11:07:47.520Z] Response: 'foo' in 798ms [2025-09-04T11:07:48.024Z] Pushing next message [2025-09-04T11:07:48.336Z] Response: 'foo' in 816ms [2025-09-04T11:07:48.838Z] Pushing next message [2025-09-04T11:07:49.233Z] Response: 'foo' in 897ms [2025-09-04T11:07:49.234Z] Result: Error: Bidirectional streaming is not supported by the http2 proxy in your network environment
Hey @chitosa, this suggests you have some kind of corporate firewall in the way of Cursor “phoning home” to its servers. We quite often see systems like ZScalar being the cause of such issues!