！trouble connecting to the model provider！！

Bug Reports
1

Describe the Bug

We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.
(Request ID: 53aa9df5-df1b-422d-88e7-c230623c6a40)

Steps to Reproduce

I just filled up as a pro member, and after only three or four conversations with non-max models！！！, I started to lose access to the models！！！！！！！

Screenshots / Screen Recordings

QQ_1750260009941.png
QQ_1750260009941.png539×514 24.1 KB

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.1.3 (user setup)
VSCode Version: 1.96.2
Commit: 979ba33804ac150108481c14e0b5cb970bda3260
Date: 2025-06-15T06:55:04.603Z
Electron: 34.5.1
Chromium: 132.0.6834.210
Node.js: 20.19.0
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.22621

Does this stop you from using Cursor

Yes - Cursor is unusable

2

Help me, please, my scientific mission will not be completed. Everything is fine with my network

3

Hi @19967322210

Thank you for the bug report. The error message reports that there is an issue with Claude 4 Sonnet as Cursor can not connect, I have checked Antropic Status (AI provider) and they had outages today which is why the error shows.

Could you please temporarily try another model or wait a bit, the issue should resolve.