Where does the bug appear (feature/product)?
Cursor IDE
Describe the Bug
Internal Error
An unexpected error occurred on our servers. Please try again, or contact support if the issue persists
Request ID: d309e90d-66e4-48ed-89b3-64bd793a6d6d
[internal] 1254132363968:error:10000410:SSL routines:OPENSSL_internal:SSLV3_ALERT_HANDSHAKE_FAILURE:../../third_party/boringssl/src/ssl/tls_record.cc:486:SSL alert number 40
LTe: [internal] 1254132363968:error:10000410:SSL routines:OPENSSL_internal:SSLV3_ALERT_HANDSHAKE_FAILURE:../../third_party/boringssl/src/ssl/tls_record.cc:486:SSL alert number 40
at Gmf (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:9095:38348)
at Hmf (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:9095:37251)
at rpf (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:9096:4395)
at fva.run (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:9096:8170)
at async Hyt.runAgentLoop (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:34196:57047)
at async Zpc.streamFromAgentBackend (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:34245:7695)
at async Zpc.getAgentStreamResponse (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:34245:8436)
at async FTe.submitChatMaybeAbortCurrent (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:9170:14575)
at async Object.Ei [as onSubmit] (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:32994:3808)
at async vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:32968:59730
Steps to Reproduce
Send any prompt with any model in chat UI
Operating System
MacOS
Version Information
Version: 2.4.22
VSCode Version: 1.105.1
Commit: 618c607a249dd7fd2ffc662c6531143833bebd40
Date: 2026-01-26T22:51:47.692Z
Build Type: Stable
Release Track: Default
Electron: 39.2.7
Chromium: 142.0.7444.235
Node.js: 22.21.1
V8: 14.2.231.21-electron.0
OS: Darwin arm64 24.6.0
For AI issues: which model did you use?
Opus 4.5, Sonnet 4.5, Composer 1, Auto mode
For AI issues: add Request ID with privacy disabled
Request ID: d309e90d-66e4-48ed-89b3-64bd793a6d6d
Does this stop you from using Cursor
Yes - Cursor is unusable