An unexpected error occurred

Support Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

An unexpected error occurred. Request ID: e35a6688-6148-4da0-820d-9c626805c880

Steps to Reproduce

Trying to ping Hello using cursor agent IDE

Expected Behavior

Chat should respond

Screenshots / Screen Recordings

Screenshot 2026-10-29 115437.png
Screenshot 2026-10-29 115437.png1268×954 12.7 KB

Operating System

Windows 10/11

Version Information

Version: 3.28.5 (user setup)
VS Code Extension API: 1.128.0
Commit: 18b4e7e5fb7fc450d7797e36c596c31aedaf59f0
Date: 2026-10-28T06:35:30.580Z
Layout: IDE
Build Type: Stable
Release Track: Default
Electron: 42.11.16
Chromium: 148.0.7778.280
Node.js: 24.19.0
V8: 14.8.178.38-electron.0
xterm.js: 6.1.0-beta.291
OS: Windows_NT x64 10.0.26300

For AI issues: which model did you use?

Auto Balance

For AI issues: add Request ID with privacy disabled

Request ID: e35a6688-6148-4da0-820d-9c626805c880

Does this stop you from using Cursor

Yes - Cursor is unusable

5

Hey @Deepanshu_Goyal! This is an issue we’re tracking with Cursor 3.28 on Windows, not something in your setup. Either of these should get you working again:

  1. Press Ctrl+Shift+N (or File > Open IDE) and use the Agent chat in that window.
  2. Close Cursor fully and install 3.27 from cursor.com/download.

I’m merging this into “Unexpected error” after every prompt and will post updates there.