Background agents not working at all

Support Bug Reports
1

Where does the bug appear (feature/product)?

Background Agent (GitHub, Slack, Web, Linear)

Describe the Bug

Whenever I start a new background agent task, it says Agent encountered an error.

Steps to Reproduce

Make a new agent request

Expected Behavior

It does something!

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Using on web so no version

For AI issues: which model did you use?

opus 4.5

For AI issues: add Request ID with privacy disabled

bc-3b736f46-6cc2-44ac-96c9-4a01c74db885

request id: bc-b479003a-584c-48fe-ab0f-d90275852edb

Does this stop you from using Cursor

Yes - Cursor is unusable

4

Hey @Fardeem

Thanks for reporting this! I’ve passed it onto the team. I know we were dealing with some agents not starting up last night, this might be an aftershock.

1 Like
5

This tool lets you spawn local agents using cursor-agent CLI: GitHub - gitcnd/cursor-agent-sdk-python: Python SDK for cursor-agent CLI, drop-in replacement, compatible with Claude Agent. See the Claude Agent SDK documentation for more information.

6

I am encountering the same, see my last 2 agent attempts on the web (if you have access), tried with opus 4.5

7

Have had the same issue since approximately 8 hours ago. Also using opus 4.5. Tested starting up the cloud agent via the IDE, mobile web UI, and desktop web UI, and all three failed.
The agent console for all attempts only shows “Allocating resources for this agent (request id: id)…” and then fails after a few seconds.

1 Like
9

@nanf Can you share that ID?