Web Agents Broken for All New Requests

Where does the bug appear (feature/product)?

Background Agent (GitHub, Slack, Web, Linear)

Describe the Bug

I use GPT5 (I haven’t tested other models). The VM boots up and no reply is given or no code is changed. It doesn’t even appear to look around the Github repo. This exact setup was working yesterday. This has been tested 5-10x times over the course of 6+ hours.

Logged in and out of Cursor. Still no progress.

Steps to Reproduce

  1. Select Repo and Model, create a task
  2. Wait for it to finish and see no response

Expected Behavior

To make changes, look around the repo, everything it normally does

Screenshots / Screen Recordings

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

n/a - this is the web version

For AI issues: which model did you use?

GPT 5

For AI issues: add Request ID with privacy disabled

bc-de161aec-3255-44e4-995a-41f160fcbafa

Does this stop you from using Cursor

Yes - Cursor is unusable

Thanks for reporting this. I couldn’t find any other posts with this issue. So this appears to be an isolated background agent issue with GPT5.

• Please check your Dashboard → Background Agents to see if there are any status indicators or usage limit issues
• Try switching to other models temporarily to see if the issue is model-specific
• If the issue still persists, you can contact the background agent team at [email protected] with your request ID: bc-de161aec-3255-44e4-995a-41f160fcbafa and details

Switched models and it is still broken. No status indicators or usage limit issues.