Can not login in cursor website

Bug Reports
1

Describe the Bug

Cannot login in cursor website. Cursor IDE can be used now.

Authentication blocked, please contact your admin

Steps to Reproduce

Login the website

Screenshots / Screen Recordings

cursor_login_error.png
cursor_login_error.png705×750 23.2 KB

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

版本: 1.1.7 (system setup)
提交: 1.96.2
日期: 7111807980fa9c93aedd455ffa44b682c0dc1350
Electron: 2025-07-01T07:38:05.103Z
ElectronBuildId: 34.5.1
Chromium: undefined
Node.js: 132.0.6834.210
V8: 20.19.0
OS: 13.2.152.41-electron.0

Does this stop you from using Cursor

No - Cursor works, but with this issue

2

Did you contact your own admin for this, that would be the reason this is blocked.

4

I don’t know what’s your meaning. Who are my admin? I bought Cursor by myself. My computer system is win11, and I am the only administrator user.

5

你好 @Hangu， 我修改了一下我们的平台. 请再试一下！

Hey Hangu, I made a change to the backend for you. Please try signing in again.

1 Like
6

Thanks. I succeed this time.

1 Like