Cannot start background agents via GitHub

Hey, thanks for the report. From the screenshot, it looks like the Cursor bot detected the mention, but it couldn’t start the agent itself.

A couple things to check:

  1. Do you have the per-minute or monthly on-demand billing model enabled? A similar issue was fixed by turning it on. See this thread for reference: Github Agents suddenly stopped working
  2. Try clicking “Open in Web” to see if there’s any extra status or error on the agent page on cursor.com.

Did this work for you before, or is this your first time trying to start an agent from GitHub?

If none of the above helps, message me and share the Request ID from the agent page so we can dig deeper.