Chat shut suddenly

[wingray]

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

The chat cannot continue. Refreshing doesn’t solve the problem. The network is fine. New conversations are available.

Steps to Reproduce

Keep work with chat. then suddenly…

Expected Behavior

chat responding me.

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.2.9 (user setup)
VSCode Version: 1.105.1
Commit: a86689c93e9fb11addfbefd29a6ec7c0a59175e0
Date: 2025-12-10T16:51:25.713Z
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Windows_NT x64 10.0.26100

For AI issues: which model did you use?

any, composer1, gemini, auto, once in trouble, changing model not work.

For AI issues: add Request ID with privacy disabled

Request ID: 9d8e983b-c6e5-4798-9ede-8f8914ac8c2c
{“error”:“ERROR_OPENAI”,“details”:{“title”:“Unable to reach the model provider”,“detail”:“We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:false}
ConnectError: [unavailable] Error
at cGc.$endAiConnectTransportReportError (vscode-file://vscode-

Additional Information

Anyway, How can I continue my chat facing such situation in a new chat

Does this stop you from using Cursor

Sometimes - I can sometimes use Cursor

[Colin]

Hey there @wingray

Sometimes, upstream issues with model providers can cause problems outside of our control. These issues are often transient. Can you try again and see if the issue persists?

[wingray]

Thanks for reply. Once into this trouble , I can go well in a new chat, but the old chat cannot be fix by time or changing model. Looks some status in the context lock it, by now I fallback the chatlog and fix it.