Not responding in chat

Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Keep seeing this message these few days when we are working in Cursor IDE in agent / chat mode.

We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.

Also, it is likely that the when it comes to a summarising output at the end, it always stuck there in these few days.

Steps to Reproduce

It keep breaking up, network diagnostic is all good, just cannot use it

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.7.40
VSCode Version: 1.99.3
Commit: df79b2380cd32922cad03529b0dc0c946c311850
Date: 2025-10-09T02:55:11.735Z (23 hrs ago)
Electron: 34.5.8
Chromium: 132.0.6834.210
Node.js: 20.19.1
V8: 13.2.152.41-electron.0
OS: Darwin arm64 25.0.0

For AI issues: which model did you use?

Agent Auto

For AI issues: add Request ID with privacy disabled

Request ID: 5a95ef4f-5656-42bf-8bf2-f24addaef7eb
{“error”:“ERROR_OPENAI”,“details”:{“title”:“Unable to reach the model provider”,“detail”:“We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:false}
ConnectError: [unavailable] Error
at XWl.$endAiConnectTransportReportError (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7347:371721)
at vMr._doInvokeHandler (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:35946)
at vMr._invokeHandler (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:35688)
at vMr._receiveRequest (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:34453)
at vMr._receiveOneMessage (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:33275)
at lEt.value (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:489:31369)
at _e._deliver (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:49:2962)
at _e.fire (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:49:3283)
at udt.fire (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:7332:12154)
at MessagePort. (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:9400:18292)

Does this stop you from using Cursor

No - Cursor works, but with this issue

2

Hey, thanks for the report. Does creating a new chat resolve the issue?

3

Not really, I tried on both active chat or active Cursor windows in two projects, all of them were showing the same error message. Sometimes it didn’t even show the message but directly cancelled the work and back to the chat with my submitted message editable, looks like it pretented there’s nothing happened.

4

Thanks for the info, we’re looking into it.

5

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