Unable to connect to the model provider

Describe the Bug

We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.

This happens regardless of the chat model I select. This has been happening for the past 4 hours

Steps to Reproduce

Chat with the agent

Expected Behavior

Agent should be able to connect to model provider. Network diagnostics ok.

Screenshots / Screen Recordings

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.2.4 (user setup)
VSCode Version: 1.99.3
Commit: a8e95743c5268be73767c46944a71f4465d05c90
Date: 2025-07-10T17:09:01.383Z
Electron: 34.5.1
Chromium: 132.0.6834.210
Node.js: 20.19.0
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.26100

Does this stop you from using Cursor

Yes - Cursor is unusable

Hey, does starting a new chat solve the issue?

1 Like