Connecting to the model provider

Support Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Cursor Version

Version: 3.7.27 (user setup)
VS Code Extension API: 1.105.1
Commit: e48ee6102a199492b0c9964699bf011886708ba0
Date: 2026-06-10T01:46:16.942Z
Layout: glass
Build Type: Stable
Release Track: Default
Electron: 39.8.1
Chromium: 142.0.7444.265
Node.js: 22.22.1
V8: 14.2.231.22-electron.0
xterm.js: 6.1.0-beta.256
OS: Windows_NT x64 10.0.26200

System Operational

Windows

Steps to reproduce

Questioning a functionality of an application built by the cursor

Expected behavior

Response from the function’s operation

Observed behavior

Error (We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment. Request ID: ef874aee-a2ab-44b1-acb9-b206264b6793)

Request ID

ID: ef874aee-a2ab-44b1-acb9-b206264b6793

Errors in the console

I don’t have any in my bar

Steps to Reproduce
Only in my request

Operating System
Windows 10/11

Version Information
Version: 3.7.27 (user setup)
VS Code Extension API: 1.105.1
Commit: e48ee6102a199492b0c9964699bf011886708ba0
Date: 2026-06-10T01:46:16.942Z
Layout: glass
Build Type: Stable
Release Track: Default
Electron: 39.8.1
Chromium: 142.0.7444.265
Node.js: 22.22.1
V8: 14.2.231.22-electron.0
xterm.js: 6.1.0-beta.256
OS: Windows_NT x64 10.0.26200

Does this stop you from using Cursor

Yes - Cursor is unusable

4

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