Cloud Agent Env Setup on Mac Agents Window Can't Save

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1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

I am setting up a Cloud Agent Env as prompted when I created a new thread on a new remote repo on GitHub. All the setup succeeded, my personal website (the repo in question) was running locally by the agent, preview screenshot is live, AGENTS.md was created and a PR opened. The in-UI bubble to save the environment config pops up, I hit save, and it is stuck saying “Preparing save form…” and never proceeds from there. I can exit out of it and the “Environment is ready to be saved.” bubble comes back, and I can hit Save again, to no avail. I never get a pop-up form or browser tab (I am not sure the expected UX, but this works fine in the browser and pops a pop-up detailing if I want to save this environment for personal use and on which repo/env, just not in the IDE/Agents Window on Mac).

Steps to Reproduce

In the Agents Windows, open a brand now remote repository & thread. Follow the guidance to do initial cloud agent environment setup, let the agent run, get to the UI prompting the human to save the ready environment. Click save. No pop-up.

Expected Behavior

Hitting save pops up the env save form like it does in the browser so I can complete the env setup & save it for future cloud agent use.

Screenshots / Screen Recordings

cursor cloud env save stuck.png
cursor cloud env save stuck.png1310×822 36.6 KB

Operating System

MacOS

Version Information

Version: 3.13.25
VS Code Extension API: 1.128.0
Commit: 31e8d61c448c7472e371505838a0fe34083dad50
Date: 2026-07-28T06:17:45.069Z
Layout: Agent Window
Build Type: Stable
Release Track: Default
Electron: 40.10.3
Chromium: 144.0.7559.236
Node.js: 24.15.0
V8: 14.4.258.32-electron.0
xterm.js: 6.1.0-beta.256
OS: Darwin arm64 25.2.0

For AI issues: which model did you use?

Cursor Grok 4.5 High Fast, which used Opus 4.8 Subagents during setup on its own.

For AI issues: add Request ID with privacy disabled

bc-3813a093-d310-41c0-abb3-d61b404b8fa2

Additional Information

I consider this a blocking issue in terms of severity for Cursor Desktop, but will continue in web.

Does this stop you from using Cursor

Yes - Cursor is unusable

7

Hi Tyler, Thanks for the detailed write up. The screen recording and version details made this quick to look into- much appreciate the effort you put into raising this with us.

I was able to reproduce the same thing on my end: on the save ready tray in the Agents Window, clicking Save leaves the panel on “Preparing save form…” and the form never appears. This isn’t caused by anything in your setup, and it isn’t something you misconfigured. We’ve let the team know, and it’s an issue we’re tracking.

In the meantime, saving from cursor.com is the reliable path, which matches what you already found. Once the environment is saved, it applies to that repo on your account, so cloud agents you start later from the desktop app will pick it up. Nothing from your setup run is lost by saving from the browser.

No timeline to share yet, but I’ll post back here once I have an update.