Connection error help

Support Help
1

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what should i do next?
Request ID: a3d82d90-bb45-4431-8d9d-4dd50caa97d2
[unauthenticated] HTTP 401
vnt: [unauthenticated] HTTP 401
at n5A (vscode-file://vscode-app/d:/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34250:23726)
at e5A (vscode-file://vscode-app/d:/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34250:22658)
at l5A (vscode-file://vscode-app/d:/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34251:6285)
at _ou.run (vscode-file://vscode-app/d:/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34251:10400)
at async vOa.runAgentLoop (vscode-file://vscode-app/d:/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:46814:9906)
at async I3u.streamFromAgentBackend (vscode-file://vscode-app/d:/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:46868:9277)
at async I3u.getAgentStreamResponse (vscode-file://vscode-app/d:/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:46868:13639)
at async bMe.submitChatMaybeAbortCurrent (vscode-file://vscode-app/d:/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34311:17597)

4

Hey, this is a known issue with a stale auth token. The request never reaches the backend, the client rejects it locally.

Standard fix:

  1. Cursor Settings → Sign out
  2. Fully close Cursor. Check Task Manager to make sure Cursor.exe isn’t still running
  3. Reopen Cursor and sign in again

If that doesn’t help, close Cursor and delete the contents of %APPDATA%\Cursor\User\globalStorage (make a backup first). This clears cached auth data. Then open Cursor and sign in again.

Let me know if it worked.