Constant Reconnect on any model

Support Bug Reports
1

I cannot use cursor currently
Request ID: a3af8363-5977-4e1d-9356-86609591b04e
[unknown] Network disconnected
mie: [unknown] Network disconnected
at P5A (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:34267:23755)
at B5A (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:34267:22658)
at $5A (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:34268:6285)
at Wou.run (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:34268:10400)
at async $Oa.runAgentLoop (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:46832:10024)
at async n5u.streamFromAgentBackend (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:46886:9277)
at async n5u.getAgentStreamResponse (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:46886:13663)
at async bMe.submitChatMaybeAbortCurrent (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:34329:17597)
at async Object.Ea [as onSubmit] (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:45811:4826)
at async vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:45785:56633

Not sure if I can get assistance on the above error

Thanks!

3

Hey, this looks like a network issue between Cursor and our servers. Let’s try a few things:

  1. Go to Cursor Settings > Network and click Run Diagnostics, then paste the results here.
  2. In the same Network section, switch HTTP Compatibility Mode to HTTP/1.1, then restart Cursor.
  3. Are you using a VPN, proxy, or a corporate network? If yes, try again without them.

Also, please share your Cursor version from Help > About.

If the issue still happens after switching to HTTP/1.1 and restarting, let me know and we’ll dig deeper using your request ID.