Cursor agents won't start on trial!

[ArliT1-F (Arli)]

Where does the bug appear (feature/product)?

Background Agent (GitHub, Slack, Web, Linear)

Describe the Bug

Essentially when I go through the pro trial, my account clearly shows that I’m in a Pro Trial plan, yet when i try to use an agent and send the prompt… I get the popup "Failed to create agent/s.

Steps to Reproduce

I don’t think this case has a clear pattern for replication. I simply made the purchase, opened the web dashboard, agents, picked the premade prompt “Find and Fix 3 bugs”, and then i got the error.

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Cursor - The AI Code Editor

For AI issues: which model did you use?

All of them

Does this stop you from using Cursor

Yes - Cursor is unusable

[deanrie]

Hey, thanks for the report. Cloud Agents (Background Agents) are a Pro feature, and the Pro trial that comes with the Hobby plan doesn’t support them. You’ll need to upgrade your plan to use this feature.