Cursor AI Pane Become Unresponsive

Bug Report
1

Hi Cursor Team,

I’ve been experiencing increasingly common issues with the AI pane where either the scrolling is frozen (the bar moves but the pane doesn’t adjust), the chat becomes unresponsive (ie. either the chat become unresponsive or you simply cannot type into the chat bar or cmd+shift+L into the AI pane). This is sometimes (but not always) associated with an error on the chat pane (I’ll paste this in once I get it again). I’ve found it difficult to reproduce reliably, it typically occurs after multiple interactions with the pane. I uninstalled and reinstalled cursor yesterday to address this but it did not change this behaviour. The only thing that seems to fix it is to quit Cursor and reopen, this typically restores normal behaviour until it happens again.

This is my Cursor Version:
Version: 0.39.6
VSCode Version: 1.91.1
Commit: a4f99b7dfb14460cb0bcebd9f6ac7ca158217920
Date: 2024-08-19T00:03:08.275Z
Electron: 29.4.0
ElectronBuildId: undefined
Chromium: 122.0.6261.156
Node.js: 20.9.0
V8: 12.2.281.27-electron.0
OS: Darwin arm64 23.6.0

Wondering if there are any quick fixes with this, this issues seems to have become progressively worse over the last few weeks (maybe its cache related?).

1 Like
2

I might drop cursor temporarily because of this. It’s pretty annoying to not even get acknowledged that this is an issue.

3

Sorry for the bugs here!

I haven’t been able to repro, could you share your logs? If you hit cmd-shift-P and type “Developer: Open Logs Folder”, you can zip and send over the parent “logs” folder to hi@cursor.com. I’ll take a look!

4

Hi, I just sent the logs to that email after the freeze happened on me again. Thank you for the acknowledgement of the bug

5

:eyes:

Please update when you figure it out.

It happens to me to.
Last night I installed ‘RTL Mirror’ package on visual Studio code, maybe it affected cursor.

6

here we are in December, and still having this issue. No acknowledgment.

I also have an issue that apply stops working sometimes,

7

Hey, can you provide some more info on what is going on?

Is it just the Chat that has this issue for you, and is it every time you try to send a message, or just sometimes?

We did have some chat degradation ~12 hours ago, but this was resolved quickly, only affected chat (not composer) and shouldn’t have affected too many users.

8

I get exactly one successful generation out of cursor each time I open it. On the second change it will get stuck in a Generating loop, eventually culminating in an OOM message and the app crashes. This only happens on 43.6 which it rudely keeps auto updating to.

9

Same here - worked perfectly for 2 days - now the chat has been unresponsive for hours! :roll_eyes:
Does anyone have a solution for this issue?

10

Yes, Im having the same issue. It hangs at generating code. I’ve tried all models.