Cursor background task hangs forever

Bug Reports
1

Describe the Bug

I got “waiting for another agent to finish setup” when start a background agent task. And even I removed it from in progress list, next task still being blocked here for over 20 minutes or more.

Steps to Reproduce

start a background task

Screenshots / Screen Recordings

cursor_hanging.png
cursor_hanging.png2046×686 46.4 KB

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.2.4 (Universal)
VSCode Version: 1.99.3
Commit: a8e95743c5268be73767c46944a71f4465d05c90
Date: 2025-07-10T16:55:16.443Z (1 wk ago)
Electron: 34.5.1
Chromium: 132.0.6834.210
Node.js: 20.19.0
V8: 13.2.152.41-electron.0
OS: Darwin arm64 24.5.0

Additional Information

I have change made by both previous background agent pr and local agent change that pushed to main branch directly.

Allocating resources for this agent (request id: bc-e09b6910-5de8-4ba1-b20c-654da5d83631)…

[Status] Blocked on Background Agent (pod-5vhqmg5fknbolkfu5fjkrlyphu)
[Status] Acquired repo state – continuing startup

Does this stop you from using Cursor

Yes - Cursor is unusable

1 Like
2

Hi @han_boy and welcome to Cursor Forum.

Thanks for the detailed bug report, that is very helpful.

I will forward it to Cursor team, in the meantime does creating a new background task work?

3

Yes, lately I’ve noticed the tool’s performance has been quite poor, and it’s encountering multiple issues like the one mentioned here. Most of the time, it’■■■■■ or miss—you can’t tell which background process will work and which won’t. It also keeps you guessing whether it’s running automatically or waiting for you to ‘Accept’ something, as the steps for the same prompt vary from one step to the next.

4

@smrtinker Hi can it be you are taking about something else than Background Agent? There are no Accept dialogs in Background Agent. I suggest filing a separate detailed bug report so issues can be fixed.

5

not really it blocked me for whole day already

1 Like
6

Thanks for the feedback.

1 Like
7

I’m sure there are, I’ll come back with some pics and post…

8

Ok thanks :slight_smile: would appreciate a full screenshot of the UI that shows its a Background Agent. If it contains something sensitive let me know and I can send you a DM.

9

Hi there, any update? I still not able to use Cursor of background agent yet … thanks

10

Got the same problem, background agents are unusable with any model

11

Sorry about this! I see the request ID bc-e09b6910-5de8-4ba1-b20c-654da5d83631 in the first image - do you have any others? I will relay them to our team

12

Could you send me a request ID (starts with bc-XXX) here or at [email protected]?

13

yes Allocating resources for this agent (request id: bc-58d9f9cd-3d89-4213-a696-01dfb6de6d3c)…

1 Like
14

We just investigated - looks like an infrastructure failure on our part. Can you email me and we will refund + credit an additional run? Apologies for this - we have a team actively working on background agent stability and quality every day.

15

I’ve also had this hanging on that step the whole day.

16

Any update? seems still not working …

17

Same issue, request ID: bc-5a71d22b-70b8-4e29-b307-fc9fec3b4f91