Cursor cannot log in

Unable to log in to cursor with error message in screenshot. How can this be resolved? The links inside can be opened in Chrome

Hey, it seems the problem is with the unavailability of the api2.cursor.sh address. Are you using a VPN or a configured proxy server?

Check the address availability in your terminal:

curl -I --http2 -v https://api2.cursor.sh

Additional troubleshooting information:

cc @danperks

I have tried turning off VPN/reinstalling cursor/using old historical versions, but none of them have been able to solve the problem:
Curl feedback is normal:

I opened the help Toggle develop tool and it still prompts these errors:

What should I do? Please help me check it!

Let’s try disabling proxy settings in Cursor to see if that helps:

  1. Open Cursor settings (Cmd/Ctrl + ,)
  2. Search for “proxy” in the settings search bar
  3. Look for “Http: Proxy” setting
  4. Set it to “off” or clear any proxy URL if one is set
  5. Restart Cursor

If that doesn’t work, you can also try setting “cursor.general.disableHttp2”: true in your settings.json file

Let me know if you’re still having trouble after trying these steps