Cursor cannot recognize my business account

Bug Reports
1

Describe the Bug

cursor cannot recognize my business account

Steps to Reproduce

cursor cannot recognize my business account

Screenshots / Screen Recordings

cursor.PNG
cursor.PNG1397×329 18.3 KB

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 0.44.9
VSCode Version: 1.93.1
Commit: 316e524257c2ea23b755332b0a72c50cf23e1b00
Date: 2024-12-26T21:58:59.149Z
Electron: 30.5.1
Chromium: 124.0.6367.243
Node.js: 20.16.0
V8: 12.4.254.20-electron.0
OS: Windows_NT x64 10.0.19044

Additional Information

cursor cannot recognize my business account

2

Hey, try logging out and then logging back in. If this doesn’t help, and you’ve confirmed that the account you have purchased the business tier for is the one you have logged in with, let us know and we’ll investigate further.