Cursor chat isn't working

Bug Reports
1

Describe the Bug

hi,
after updating Cursor, chat not working.

  1. just generating.. repeat again & again.
  2. reload window regularly.

anyone faced this problem before? so confused..
try to delete old ‘Active sessions’, not working well…

Steps to Reproduce

after updating, just ask cursor. some problem happened my apps, so copy error message from brower and paste, ask.
at that time, ‘Generating’ loading message shown-up, that’s it.
do not forward next step (cf. any answer from cursor about question)

Screenshots / Screen Recordings

generating_not_end.png
generating_not_end.png447×332 12 KB

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.2.0 (user setup)
VSCode Version: 1.99.3
Commit: eb5fa4768da0747b79dc34f0b79ab20dbf582020
Date: 2025-07-01T20:01:14.203Z
Electron: 34.5.1
Chromium: 132.0.6834.210
Node.js: 20.19.0
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.26100

2

OS Win11. not MacOS

3

Thanks for raising this @HYUNGAB_KIM. Does this reproduce in a new chat window? (Ctrl + N)

Can you run try running a network diagnostic from the menu → cursor settings → Network tab?

image
image1842×1076 75.1 KB

Can you try running cursor with extensions disabled? (I’d like to rule out if this is related to that SSH extension) You can run this from command prompt to launch cursor:

cursor --disable-extensions

1 Like
4

@IsaacHopkinson
thx, I didn’t think about SSH extension and check network diagnostics.

image
image655×544 14.1 KB

I check output tab, I found ERR_MODULE_NOT_FOUND.
and network diagnostics, DNS-HTTP/2-SSL repeat loading…

image
image1272×928 70.7 KB

connect my project server using SSH remote extension program.
Do I need to change this SSH extension?

image
image1026×483 34.4 KB

6

I’ll check this docs.

7

Gotcha, this problem caused by ssh-remote.

image
image495×232 5.16 KB

https://stackoverflow.com/questions/68917798/could-not-establish-connection-to-hostname-remote-ssh-problem-in-vscode-c

  1. when following to check my server, .cursor-server got problems. ERR_MODULE_NOT_FOUND error found.

  2. check node version : not critical issue at this problem

  3. .cursor-server/cli/servers/Stable-*

  • ERROR tell me, has no module under Stable-*/ directory.
  • so move that directory, npm install
    image
  1. problem solve. Network diagnostics health status is “OK” :slight_smile:
  2. also chat working very well.
    image
    image654×579 14.7 KB

=============
conclusion

  1. ssh remote error happen
  2. caused by .cursor-serve module issue
  • ‘connection to ssh remote could not be established’ search Googling.
  • found similar issue : VScode SSH connection error
  • Error [ERR_MODULE_NOT_FOUND]: Cannot find module
  1. install module at .cursor-server
1 Like