Cursor completely frozen!

Bug Reports
1

Describe the Bug

I’m on Mac (M1 chip), using from China, on a Cursor Pro Subscription

  1. First I was having issues with network connectivity. Reached out to the support via email. Suggested solutions by the AI Support in mail didn’t work for me. However, I kept chaning my VPN servers and configurations. Later it was working once again

  2. Since Yesterday, Cursor went rouge. It’s completely frozen. Uninstalled as it was instructed in a couple of threads here. But still it’s frozen.

About 6 days of my Pro Subscription just wasted like this. I will highly appreciate any suggestions.

Steps to Reproduce

No idea!
I was using it for a few days. And then all on a sudden it stopped responding. I forced quit and then restarted Cursor. And since then it’s frozen. nothing with the App can be clicked.

Screenshots / Screen Recordings

Cursor.png
Cursor.png2878×1798 250 KB

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Cursor Version: 1.1.3

Does this stop you from using Cursor

Yes - Cursor is unusable

2

Hey, this issue is usually related to a large chat history in your project. To solve the problem, try manually deleting most of the history, possibly the oldest chats. You can also try renaming or moving the project. This will help you quickly clear the history.

Additionally, you can delete the history by navigating to this path and sorting the folders by modification date. Choose the one that was used recently, you can delete it or save a backup just in case:

Windows: %APPDATA%\Cursor\User\workspaceStorage
macOS: ~/Library/Application Support/Cursor/User/workspaceStorage
Linux: ~/.config/Cursor/User/workspaceStorage

If your history is important to you, you can try exporting it using this extension:

3

Many thanks!
I completely deleted Cursor folder on macOS, and that solved the “frozen” problem.

rm -rf ~/Library/Application Support/Cursor/

1 Like
4

Thank you @Robbin