I’m using cursor and i want to reach support and it says need work email and i don’t have how can i reach them - where is the customer support!!! also, Agent doesn’t still take accurate prompt and keep doing mistake i would say 60% accuracy ,
any one help I’m using cursor and i want to reach support and it says need work email and i don’t have how can i reach them - where is the customer support!!! also, Agent doesn’t still take accurate prompt and keep doing mistake i would say 60% accuracy ,
About support: the form that asks for a work email is for sales and business requests at Cursor · Contact our sales team, not support. Support is available to all paid users, including Pro. Just email [email protected] from the same email your account is on. A personal Gmail is totally fine, no work email needed. If it’s about your account or billing, that’s also the right place, the team can check your specific case.
About agent accuracy: if the model often misses your prompts, try picking a specific model in the selector instead of Auto, it can noticeably change results for your task. And if you catch a specific bad answer that’s worth digging into, send the Request ID for it in chat: top right menu > Copy Request ID. That way we can look at what exactly went wrong.