Cursor is damaged and can't be opened

Bug Reports
1

Trying to download and install the latest version from Cursor - The AI Code Editor but while installing I get the error as shown in the image below. Does anyone know how to get it sorted?

image
image1776Ɨ500 155 KB

Thanks,
Levy from https://uzap.ai

3 Likes
2

The same is happening for me, macOS Sequoia 15.3 (24D60)

4

Hey, thanks for the report. Weā€™re looking into this. I hope weā€™ll fix it soon.

1 Like
5

Found a work around.
Instead of just clicking Download, select all downloads, this will take you to this page Downloads | Cursor - The AI Code Editor
There use Mac Universao instead of ARM.

This solved the issue for me, hope it works for everyone else.

Thanks,
Levy from uzap.ai

1 Like
6

I tried Universal and ARM versions and still doesnā€™t work for me

7

same here

8

In a Mac, you can do

brew install --cask cursor

to overcome this.

4 Likes
9

Iā€™m using Sequoia 15.1, and this solved the issue. Thank you!

10

Same thing happened to me. Only reason I uninstalled Cursor was to try and resolve a billing issue (saw a red ā€œBilling Errorā€ box in the bottom left corner, and uninstalling + reinstalling was one of the troubleshooting methods) but now I canā€™t even redownload it :confused:

11

Can confirm. It works after updating my mac to Sequoia 15.3.2. I was on Sonoma and ran Cursor 0.45.x

12

Same thing happened to me me today.
I was running on 0.45.x, and I needed to upgrade to 0.46x for using MCP servers, but when I downloaded the mac universal package from official site, it gave me the same error.
Installing with brew worked for me

brew install --cask cursor

1 Like
13

Getting this today with both 0.46 and 0.45 DMGs, both Universal and ARM.

$ uname -a
Darwin noahs-MacBook-Pro 24.3.0 Darwin Kernel Version 24.3.0: Thu Jan  2 20:24:24 PST 2025; root:xnu-11215.81.4~3/RELEASE_ARM64_T6030 arm64

Running MacOS Sequoia 15.3.2 (24D81).

brew install workaround worked for me.

14

For me it worked to copy the .app to the desktop first and not to Applications directly.

15

I also had this issue twice.

Check Activity Monitor for running processes. Thereā€™s a process that remains running after Cursor closes; not sure if thatā€™s intentional, named CursorUIViewService.

Force quit that, then try to drop the file into Applications again. That should solve your issue.

2 Likes
16

This was exactly what the issue with my mac was. ( Even though i had uninstalled cursor to re-install it ), the service CursorUIViewService survived the uninstall. A simple fix from cursor team with the service closure on uninstall would fix the issue is what i believe. Thanks mike :slight_smile:

1 Like
17

Any time.

18

same here with any possible versions downloaded from the website

19

even via brew install --cask cursor it doesnā€™t work:
Error: Failure while executing; /usr/bin/env /usr/bin/xattr -w com.apple.metadata:kMDItemAlternateNames \(\"cursor\"\) /Applications/Cursor.app/Contents/Resources/app/bin/code exited with 1. Hereā€™s the output:
xattr: [Errno 1] Operation not permitted: ā€˜/Applications/Cursor.app/Contents/Resources/app/bin/codeā€™

20

This have issues

21

Happen for me today with 0.48/0.47 on MacOS 15.3.2