Cursor is not possible to open after update

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

After latest update it’s not possible to open Cursor

Steps to Reproduce

Click cursor shortcut \ open cursor from menu \ run cursor .
Nothing happens

Operating System

Windows 10/11

Version Information

Can’t open Cursor to see vesion
It’s not working for both OS:
MS Win 11 Pro, vestion 10.0.22631 build 22631

Ubuntu 20.04 LTS под WSL2

Does this stop you from using Cursor

Yes - Cursor is unusable

3

@deanrie Could you take a look? Work is completely blocked
I have to urgently switch to another IDE

4

Hey, this is a known issue with the Windows auto-updater. Sometimes an update can leave the install in a broken state, so Cursor won’t launch at all.

Here’s what should get you unblocked:

  1. Reinstall manually: Download the latest installer from https://cursor.com/downloads and run it to install over your current install. This usually fixes it.

  2. If that doesn’t help, do a full clean install. Close everything, then delete these folders:

    • %APPDATA%\Cursor
    • %USERPROFILE%\.cursor

    Then reinstall from the link above.

  3. If you want to check what’s happening before reinstalling, open Task Manager after clicking the shortcut and see if Cursor.exe shows up and then disappears, or if it stays running but no window opens. That helps narrow it down.

About WSL2: cursor . from Ubuntu just launches the Windows app, so fixing the Windows install should fix both.

The team is aware of these post-update launch failures on Windows. Let me know if the reinstall fixes it.

6

Thank you for your quick response. It’s helped

To be honest, it’s a very frustrating experience.

7

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