Cursor / Slack account switch

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1

I have a cursor Free account that is old, but it was connected to my slack.

I also have a Cursor account under a different email linked to supergrok heavy.

I am not able to add slack to the new account. I can remove the old cursor from slack, but there is not currently a way to remove slack from the old cursor account. It seems to want me to subscribe to pro to do this, but I have supergrok heavy on the other account.

Plz help.

4

i believe i closed the free cursor account now. (but I still somehow have that same cursor account connected to this forum account, and am not able to switch. I believe this is also causing me not to be able to use cloud agents on my Ultra account. It does not recognize my github because the free account is gone.

5

I believe I fixed this by doing the following: 1. deleted the old free cursor account. 2. updated the cursor forums email to the cursor account that had ultra. 3. removed and re-added github on cursor forums, and cursor and removed and re-added all the necessary repo’s from the scope of cursors github connection. 4. tested on grok bot - works again. 5. tested in cursor agent window - works.

8

Glad you got it sorted out, and thanks for coming back to share the steps, this will help other users in the same situation.

For the future, and for anyone who finds this thread, you don’t need to delete the old account. You can unlink Slack from the Slack side, without Pro.

  1. In your Slack workspace, open any channel where the Cursor app is present, or a DM with it.
  2. Send @Cursor settings.
  3. In the reply, click Unlink Slack Account and confirm.
  4. Then go to cursor.com on the account you want and connect Slack again.

Slack linking always attaches to the account you’re logged into in the browser, so logging into the right account is the key step.

Since everything is already working on your Ultra account (Grok Bot and the agent window), that’s great. If anything breaks again, post here.