Cursor stopped working GLIBCXX_3.4.30

Bug Report
1

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Describe the Bug

Cursor stopped working, I can start the IDE, but chat stopped working, It can’t generate anything, I can’t write on the chat.
It was suddenly from last week to this one

Steps to Reproduce

I am using Ubuntu 20.04.6 LTS
I am using downloaded image cursor-0.43.6-build-241206z7j6me2e2-x86_64.AppImage

I start the appImage and I can’t use the chat or suggestions

Expected Behavior

I should be able to record

Screenshots / Screen Recordings

Peek 2024-12-10 12-44.gif

Operating System

Linux

Current Cursor Version (Menu → About Cursor → Copy)

Version: 0.43.6
VSCode Version: 1.93.1
Commit: a846435528b4b760494a836f96f0739889253530
Date: 2024-12-06T05:11:55.168Z
Electron: 30.5.1
Chromium: 124.0.6367.243
Node.js: 20.16.0
V8: 12.4.254.20-electron.0
OS: Linux x64 5.15.0-126-generic

Additional Information

It doesn’t make sense to pay for cursor if there is no AI functionality
On console I got

Error: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.30' not found (required by /tmp/.mount_cursornWN0yG/resources/app/node_modules.asar.unpacked/@vscode/spdlog/build/Release/spdlog.node)
    at process.func [as dlopen] (node:electron/js2c/node_init:2:2214)
    at Module._extensions..node (node:internal/modules/cjs/loader:1470:18)
    at Object.func [as .node] (node:electron/js2c/node_init:2:2441)
    at Module.load (node:internal/modules/cjs/loader:1215:32)
    at Module._load (node:internal/modules/cjs/loader:1031:12)
    at c._load (node:electron/js2c/node_init:2:13801)
    at Module.require (node:internal/modules/cjs/loader:1240:19)
    at N (/tmp/.mount_cursornWN0yG/resources/app/out/main.js:2:647)
    at bindings (/tmp/.mount_cursornWN0yG/resources/app/node_modules.asar/bindings/bindings.js:112:48)
    at Object.<anonymous> (/tmp/.mount_cursornWN0yG/resources/app/node_modules.asar/@vscode/spdlog/index.js:3:35)
    at l._compile (/tmp/.mount_cursornWN0yG/resources/app/out/main.js:2:1261)
    at Module._extensions..js (node:internal/modules/cjs/loader:1432:10)
    at Module.load (node:internal/modules/cjs/loader:1215:32)
    at Module._load (node:internal/modules/cjs/loader:1031:12)
    at c._load (node:electron/js2c/node_init:2:13801)
    at Module.require (node:internal/modules/cjs/loader:1240:19)
    at require (node:internal/modules/helpers:179:18)
    at F (/tmp/.mount_cursornWN0yG/resources/app/out/main.js:3:98)
    at e.load (/tmp/.mount_cursornWN0yG/resources/app/out/main.js:2:1642)
    at p.load (/tmp/.mount_cursornWN0yG/resources/app/out/main.js:1:13512)
    at l (/tmp/.mount_cursornWN0yG/resources/app/out/main.js:3:9339)
    at Object.errorback (/tmp/.mount_cursornWN0yG/resources/app/out/main.js:3:9458)
    at p.triggerErrorback (/tmp/.mount_cursornWN0yG/resources/app/out/main.js:1:13806)
    at /tmp/.mount_cursornWN0yG/resources/app/out/main.js:1:13557
    at e.load (/tmp/.mount_cursornWN0yG/resources/app/out/main.js:2:1659)
    at p.load (/tmp/.mount_cursornWN0yG/resources/app/out/main.js:1:13512)
    at l (/tmp/.mount_cursornWN0yG/resources/app/out/main.js:3:9339)
    at a._loadModule (/tmp/.mount_cursornWN0yG/resources/app/out/main.js:3:9467)
    at a._resolve (/tmp/.mount_cursornWN0yG/resources/app/out/main.js:4:452)
    at a.defineModule (/tmp/.mount_cursornWN0yG/resources/app/out/main.js:3:5561)
    at a._relativeRequire (/tmp/.mount_cursornWN0yG/resources/app/out/main.js:3:6185)
    at D (/tmp/.mount_cursornWN0yG/resources/app/out/main.js:3:8517)
    at /tmp/.mount_cursornWN0yG/resources/app/out/vs/code/electron-main/main.js:72:41096
    at new Promise (<anonymous>)
    at D (/tmp/.mount_cursornWN0yG/resources/app/out/vs/code/electron-main/main.js:72:41076)
    at S.r (/tmp/.mount_cursornWN0yG/resources/app/out/vs/code/electron-main/main.js:72:42199)
    at new S (/tmp/.mount_cursornWN0yG/resources/app/out/vs/code/electron-main/main.js:72:42074)
    at I.q (/tmp/.mount_cursornWN0yG/resources/app/out/vs/code/electron-main/main.js:72:42747)
    at I.createLogger (/tmp/.mount_cursornWN0yG/resources/app/out/vs/code/electron-main/main.js:71:5364)
    at I.createLogger (/tmp/.mount_cursornWN0yG/resources/app/out/vs/code/electron-main/main.js:72:43149)
    at /tmp/.mount_cursornWN0yG/resources/app/out/vs/code/electron-main/main.js:107:1579
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async Me.a (/tmp/.mount_cursornWN0yG/resources/app/out/vs/code/electron-main/main.js:107:1276) {
  code: 'ERR_DLOPEN_FAILED',
  phase: 'loading',
  moduleId: '@vscode/spdlog',
  neededBy: [ '===anonymous2===' ]
}

Does this stop you from using Cursor

Yes - Cursor is unusable

2

I have the same problem, on Ubuntu 20.04.6 LTS as well.
Additionally I am experiencing the following problems:

  1. ctrl+click functionality on any function/component does not work at all.
  2. searching for strings/function names in my repo does not work well - it only returns results from files I have currently open.
  3. Saving a file takes a good 2-3 seconds as well.
  4. no suggestions/autocomplete pop up anymore

All of these happened after latest update.

3

I did:

sudo apt-add-repository "deb http://ppa.launchpad.net/ubuntu-toolchain-r/test/ubuntu xenial main"

 sudo apt update
sudo apt dist-upgrade

and now I am not getting the error previously described (Error: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.30' not found (required by /tmp/.mount_cursornWN0yG/resources/app/node_modules.asar.unpacked/@vscode/spdlog/build/Release/spdlog.node), but chat is stil not working

4

is indexing working for you?

5

It is also my case that I get the error below on ubuntu 20.04

Error: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.30' not found (required by /tmp/.mount_cursorpKGMRJ/resources/app/node_modules.asar.unpacked/@vscode/spdlog/build/Release/spdlog.node)
.
.
.
6

what do you mean by indexing ??

The error above does not appear to me anymore, but it’s still not working

7

basically what I descibe in (1), (2) & (4) on my first reply in this thread:

It’s as if Cursor can’t read any of my repo files :confused:

8

same thing - ‘Error: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.30’ not found’

ubuntu 20.04.6

apt upgrade does not effects.

last vertion of this lib in the system for now is GLIBCXX_3.4.28

UPD:

fixed only with all these commands:

sudo add-apt-repository ppa:ubuntu-toolchain-r/test 
sudo apt-get update
sudo apt-get upgrade
sudo apt-get dist-upgrade

dist-upgrate install GLIBCXX_3.4.30 up to GLIBCXX_3.4.32 for me on ubuntu 20.04

3 Likes
9

This saves my day, sir! thanks

2 Likes
10

This works! Thank you so much :smiling_face_with_three_hearts:

1 Like