Describe the Bug
Due to model service provider issues and network-related connection errors, users are prompted to retry, but the retries keep failing. However, each retry consumes the user’s valuable 500 quick request attempts!! The error also deducts one attempt.
You can check my request ID
Request ID: 905c156e-6cec-4c03-a2a3-3c5f0657a4e5
{“error”:“ERROR_OPENAI”,“details”:{“title”:“Unable to reach the model provider”,“detail”:“We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”},“isExpected”:false}
Steps to Reproduce
Reappears suddenly during use or due to network reasons
Expected Behavior
Old billing mode, incorrect point deduction refund and fix this issue
Screenshots / Screen Recordings
Operating System
Windows 10/11
Current Cursor Version (Menu → About Cursor → Copy)
Version: 1.0.0 (user setup)
Commit: 1.96.2
Date: 53b99ce608cba35127ae3a050c1738a959750860
Electron: 2025-06-04T19:44:25.253Z
ElectronBuildId: 34.5.1
Chromium: undefined
Node.js: 132.0.6834.210
V8: 20.19.0
OS: 13.2.152.41-electron.0
Additional Information
Request ID: 905c156e-6cec-4c03-a2a3-3c5f0657a4e5
{“error”:“ERROR_OPENAI”,“details”:{“title”:“Unable to reach the model provider”,“detail”:“We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.”},“isExpected”:false}
ConnectError: [unavailable] Error
at pEa.$endAiConnectTransportReportError (vscode-file://vscode-app/c:/Users/Administrator/AppData/Local/Programs/Cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:4240:224508)
at uWs.S (vscode-file://vscode-app/c:/Users/Administrator/AppData/Local/Programs/Cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:492:13557)
at uWs.Q (vscode-file://vscode-app/c:/Users/Administrator/AppData/Local/Programs/Cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:492:13335)
at uWs.M (vscode-file://vscode-app/c:/Users/Administrator/AppData/Local/Programs/Cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:492:12423)
at uWs.L (vscode-file://vscode-app/c:/Users/Administrator/AppData/Local/Programs/Cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:492:11524)
at opt.value (vscode-file://vscode-app/c:/Users/Administrator/AppData/Local/Programs/Cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:492:10316)
at we.B (vscode-file://vscode-app/c:/Users/Administrator/AppData/Local/Programs/Cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:46:2398)
at we.fire (vscode-file://vscode-app/c:/Users/Administrator/AppData/Local/Programs/Cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:46:2617)
at mQe.fire (vscode-file://vscode-app/c:/Users/Administrator/AppData/Local/Programs/Cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:4222:10378)
at u.onmessage (vscode-file://vscode-app/c:/Users/Administrator/AppData/Local/Programs/Cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:6679:12344)
Does this stop you from using Cursor
No - Cursor works, but with this issue