Deepseek Unavailable! No Response from Customer Support!

Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Yesterday early morning, I was still using the Deepseek model in Cursor for work. When I got back to continue working in the afternoon, I couldn’t find the Deepseek model option anymore. I also searched for it in Models but it didn’t exist at all. What exactly is the reason? I contacted customer support, but there’s still no reply after nearly 24 hours. It’s not a regional issue…

Steps to Reproduce

I didn’t even close the Cursor client at all in the meantime — the Deepseek model was gone as soon as I got back to work, and I’m unable to reproduce the issue.

Expected Behavior

I hope it can be fixed as soon as possible — I need it for my work.

Screenshots / Screen Recordings

微信图片_2025-12-12_155859_206.png
微信图片_2025-12-12_155859_206.png871×292 9.16 KB

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Cursor
Version:2.2.14 (user setup)VSCode Version: 1.105.1Commit: 1685afce45886aa5579025ac7e077fc3d4369c50Date:2025-12-11T01:12:35.790Z(1天前)Electron: 37.7.0
Chromium: 138.0.7204.251Node.js:22.20.0V8:13.8.258.32-electron.0OS: Windows NTx64 10.0.26100
Copy
OK

For AI issues: which model did you use?

deepseekR1

Does this stop you from using Cursor

Yes - Cursor is unusable

Deepseek models have disappeared?
Agent Model Loss
2

I can’t select any Deepseek model with the latest Cursor update, what’s going on? If I install an older version, they don’t appear either.

image
image766×332 4.68 KB

3

Thanks for the report and sorry for the confusion. DeepSeek models were removed due to low usage, but we understand this is disruptive.

Workaround: You can add them back now using custom model identifiers in Cursor Settings → Models → Add Model with these keys:

  • deepseek-r1-0528
  • deepseek-v3.1

The team is working on making this easier - we’ll update here when that’s ready.

1 Like
4

image
image623×117 1.82 KB
Is it like this? Don’t we need to fill in the KEY and URL?

1 Like
5

Is it no longer possible to utilize the DeepSeek model?

6

Please go to Settings > Models > Add model and add the models Sanjeed listed there.

7

Just a follow up question, are we bringing the lastest V3.2 or coder V2 to Cursor Platform?

8

I am not aware of those models being in the pipeline at the moment.