Hey, let’s figure this out. Most likely, the “plan not recognized” issue is caused by a connection problem, not billing. If the app can’t reach the server, it can’t confirm your subscription.
I need a couple things to diagnose it:
Go to Cursor Settings > Network > Run Diagnostics and paste the results here.
Try disabling HTTP/2: in the app settings Cmd + , search for HTTP/2 and enable Disable HTTP/2. Then restart Cursor.
Try logging out and logging back in from Cursor Settings.
About “loses connection with large chats”: this is a known issue. Long chats can cause disconnects. A workaround is to start a new chat once the current one gets too big.
Are you using a VPN, proxy, or corporate antivirus? That’s a common cause of issues like this on Windows.
I’m fairly sure this is not an HTTP/2 issue and is most likely not a problem on my side. From my perspective, the app is not stable enough to work with, and I cannot rely on it for tasks that require predictable timing.
I’m sorry, but I don’t consider this a stable tool for professional work.
Has anyone else experienced this, or is there a solution?