Where does the bug appear (feature/product)? Cursor IDE Describe the Bug Request ID: 1ed92e85-9fc2-44d2-8e58-4e6516551d24 {“error”:“ERROR_OPENAI”,“details”:{“title”:“Unable to reach the model provider”,“detail”:“We’re having trouble connecting to the model provider. This might be temporary - pleas…

hi @littlethumb123 and thank you for the detailed bug report. Could you please check following as this may be relevant to the error: Do you use a custom API Key or URL? Which models did have that problem? There may have been a temporary outage somewhere, does it still occur? Please check Settings…

Thanks for response 1) I didn’t use any API keys or URL .2) claude-4.5-sonnet thinking 3) yes it still persist; 4) the diagnosis has passed in all fo the test section (so it’s not network issues.

Thank you, forwarding info to the team.

@littlethumb123 could you check if this occurs with other models? A Request ID with privacy disabled would be good as from your last Request ID was with privacy enabled and we can not see much info there. Getting a Request ID | Cursor Docs

Error: unable to connect to model provider

Support Bug Reports

hmeng (Haris M) November 12, 2025, 10:02am 7

Topic		Replies	Views
We're having trouble connecting to the model provider. This might be temporary - please try again in a moment. (Request ID: dd15fb26-9353-4ef6-9cca-b0e97e7348fe) Bug Reports cli , java	3	401	November 21, 2025
We're having trouble connecting to the model provider. This might be temporary - please try again in a moment. (Request ID: 8d2d744e-4d62-4ddc-9a3f-ec6fd028f57f) Bug Reports	2	176	October 3, 2025
Got Error: having trouble connecting to the model provider Bug Reports	1	303	August 11, 2025
！trouble connecting to the model provider！！ Help	3	506	July 18, 2025
E're having trouble connecting to the model provider. This might be temporary - please try again in a moment. (Request ID: 15ab423b-fe78-428b-8d42-bd99ea6d11a4) Bug Reports	7	232	July 20, 2025

Error: unable to connect to model provider

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