For past hour and half claude 4 sonnet thinking is not accessible. https://status.cursor.com/ is not reporting anything

We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment.

(Request ID: 33006e78-1e84-4a16-a4b0-fe0bbe01abc7)

For past hour and half claude 4 sonnet thinking is not accessible. https://status.cursor.com/ is not reporting anything

Hi, yes, Anthropic the provider for Claude 4 models has from time to time outages due to heavy load as so many people are trying those new models. Cursor shows the erorr message when it cant reach the provider.

Unfortunately only Anthropic has the ability to change things, e.g. by adding more servers, or using more existing servers for the newest models.

We as users of those models either in Cursor or directly via API need to wait sometimes until less people use those models so its more available. The same happened on Claude 3.7 launch as well.

Its disappointing but not really a Cursor issue.
The Cursor team knows that it doesnt show 3rd party provider status on their own homepage and they mentioned they will look into how to solve this. (The issue is likely that Anthropic status pages provide lots of other unrelated updates too).

Checked the status on anthropic as well and seems like it’s not showing anything as well https://status.anthropic.com/

Yes this depends a lot on regional server centers as well. At certain times of day I have issues, and later it works well, but then others report it doesnt work for them.

Not sure why Anthropic doesnt find a better solution or report each failure properly. Hope also the Cursor team finds a way to report those things, though they do also proactively show in the app that certain model is overloaded and they suggest using other models (different AI provider) in the meantime.

1 Like