Grok Bot — Bot failed to respond on all bots since Sep 6; please recover Agent Computer

Support Bug Reports
1

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

Every Grok Bot on this account fails with Bot failed to respond.

Account: gregtrit at gmail.com
Plan: Cursor Ultra
Platform: iOS
Started: Sunday evening Sep 6
Still down: Tuesday Sep 8

Please recover the Agent Computer on the backend.
Do not ask me to keep hitting Reset.

Steps: open any bot on iPhone, send hello, red banner appears.

Steps to Reproduce

  1. Open Grok Bot on iPhone
  2. Open any bot
  3. Send “hello”
  4. Red banner appears within a few seconds

Expected Behavior

Bots reply. Agent Computer accepts messages.

Screenshots / Screen Recordings

Screenshot 2026-09-08 114100.png
Screenshot 2026-09-08 114100.png2047×1280 434 KB

Operating System

iOS

Version Information

Grok Bot iOS (About screen not reachable / Copy Version Info unavailable)
Account: [email protected]
Error: Bot failed to respond on every message

For AI issues: which model did you use?

Grok Bot

Does this stop you from using Cursor

No - Cursor works, but with this issue

5

Looks like you have an update for grokbot, try that first see if it recovers.

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image756×510 62 KB

8

Hi @Greg_Tritthart , Your Grok Bot computer has now been rebuilt on our end.

Please fully close and reopen the Grok Bot app, then send a test message in a new chat with any bot. You do not need to use Reset. Let us know if that doesn’t work and we can continue investigating.

9

Hello! I’m stuck with the same issue. Any help would be appreciated :folded_hands: