Where does the bug appear (feature/product)?
Grok Bot
Describe the Bug
Since Oct 23, 2026, every browser action and Screenshot on my Grok Bot computer fails immediately with: “The box could not confirm that no saved credential is being filled into its browser, so this tool did not run. Retry in a few seconds.” Shell, files, connectors and routines still work.
Diagnostics:
- /tmp/sand-supervisor/status.json: “hostRunning”: false, hostVersion 78042fa, gatewayDescriptorPresent: false
- /tmp/sand-host.log is 0 bytes since Oct 23
- /tmp/sand-copy-in-status.json: phase failed, outcome partial, reason partial-hydrate, “insufficient disk space for 505568957B restore (x2 required)”, 951 files not restored. Disk is now at 74% (34 GB free).
- Reset on Nov 4 ended with “Reset failed… partial state”; the computer was not touched (uptime 9 days).
This looks identical to T-I21031 (Grok Bot computer: host service down since Oct 23, "saved credential" error, Reset does nothing (ticket T-I21031)), which was fixed by replacing the computer. My ticket T-I22695 was escalated to a human on Oct 27 with a 3-4 day estimate, and I’ve had no reply since, despite follow-ups on Oct 31 and Nov 4. I’m on a paid plan (229 EUR) and have been without the browser for 12 days. I’ve backed up my files, so please replace my bot computer.
Steps to Reproduce
- Ask any bot to take a Screenshot or open a website: it fails immediately with “The box could not confirm that no saved credential is being filled into its browser, so this tool did not run.”
- Ask a bot to run “echo ok” in Shell: it works fine.
- Settings > Reset Bot’s Computer: ends with “Reset failed… partial state”, and the computer is unchanged (uptime keeps counting).
Operating System
Linux
Version Information
Grok Bot app X (macOS, Stable)
Bot computer host version: 78042fa (host service not running since Oct 23)
Does this stop you from using Cursor
Yes - Cursor is unusable