@Colin Wondering if you can help me fix this. The Grok Bot app on desktop is updated to current and I am on the most recent OS for Mac Studio. **
Title:** Inaccessible agent workspace: need to preserve files before reset
Where does the bug appear?
Agent workspace access and recovery. Please help confirm whether Cursor manages the affected environment.
Describe the bug
An agent’s existing working environment has become inaccessible. It may contain project files, uncommitted changes, unpushed local Git commits, test artifacts and run records that have not been copied elsewhere.
Our workflow was to commit work locally without necessarily pushing it to GitHub. We have recovered some files and histories to my Mac Studio, but several original November 5 work packages remain unaccounted for outside the inaccessible environment. Summaries of the work are not a substitute for the original files.
I need to restore access or preserve the workspace before considering a reset. I don’t know what a reset would retain, and I don’t want to lose recoverable data during troubleshooting.
Steps to reproduce
I don’t yet have a minimal reproduction. The issue affects an existing workspace containing prior work. The agent currently cannot access its original working files or run the commands needed to export them.
Expected behavior
Restore access to the existing workspace, or provide a non-destructive snapshot or export before any reset. I need to preserve:
- Working files, including uncommitted and untracked files.
- Complete Git metadata and object stores, including worktrees and unpushed commits.
- Test results, logs, archives and run records.
Please explain what a restart, reset or environment recreation would retain or delete, and whether a disk snapshot or read-only recovery mount is available.
Operating system
Client: macOS on a Mac Studio. Exact macOS version and the affected remote environment’s OS are not yet confirmed.
Cursor version / model / request or background-agent ID
Not yet confirmed. I can provide the workspace identifier and any required diagnostics privately to support.
Additional information
This is a request to recover or preserve the environment. I have not authorized a reset. Please confirm whether Cursor manages this workspace, whether its disk and Git objects still exist, and what options are available to snapshot or export them before troubleshooting.