Grok Bot iOS: app freezes or crashes when sending a chat message or returning from background

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

I am reporting another case of the iPhone Grok Bot app crashing recently.

What happens: the app freezes or unexpectedly quits while chatting, especially when sending a message or when returning to the app from the background.

This matches the symptoms already described in this thread for versions 1.18 and 1.19. Staff previously said it does not appear tied to one feature and that other people are seeing it too.

Device: iPhone. I do not have the exact app version or a crash screenshot from this device in front of me.

I am filing this so the team has another report. I have not changed any settings.

Steps to Reproduce

It occurs while chatting, especially when sending a message or returning to the app from the background.

Expected Behavior

The app should not freeze or unexpectedly quit while chatting or when returning from the background.

Operating System

iOS

Version Information

Unknown / not provided. Device: iPhone.

Additional Information

Related existing thread: Grok Bot iOS: app crashed right after agent read/wrote phone calendar

Does this stop you from using Cursor

No - Cursor works, but with this issue

6

Hi @JJbody,

The freezes when sending or coming back from the background on 1.18/1.19 are an issue we’re already tracking, so it’s nothing on your end. If it locks up, swipe the app away and reopen, then tap Retry on any message marked failed.

One heads-up if you’re on the latest build (1.24.1) on iOS 18: the app can close the moment you start typing. We’ve let the team know. In the meantime, voice still works (tap the mic to send), and all your Bots are reachable from the Grok Bot desktop app.

7

Hi @Mohit. I’m also encountering this issue. And I’m running iOS 18 and Grok Bot 1.24.1. Indeed, the app crashes as soon as I start tying in the chat. Hoping this gets fixed soon. :folded_hands:t4:

8

For anyone who struggling, let try install 3rd keyboard app such as Laban Key . it works and wont crash anymore. Hope it help