Grok Bot macOS: one agent (Larry) Failed to send + missing replies; iPhone OK; other agents OK on Mac

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

Describe the Bug

On the macOS Grok Bot app, the agent Larry is broken for me, while other agents (e.g. Heinz) work fine on the same Mac.

Symptoms on Mac in Larry’s chat:

  • Many outgoing messages show Failed to send (Resend / Delete).
  • When messages do send, Larry’s replies do not appear on Mac.
  • Same Cursor account on iPhone: Larry’s full thread is there, including his replies (Sync-Check marker, Tailscale answer, etc.).

So Larry is responding; the Mac client is failing to send/render that one thread reliably. Not an empty bot list / total Mac attach failure.

Steps to Reproduce

  1. Open Grok Bot on Mac, signed in with Cursor account.
  2. Open agent Larry and send a short message (e.g. “Hello”).
  3. Observe Failed to send, or send succeeds but no assistant reply on Mac.
  4. Open the same Larry chat on iPhone (same account) — message and/or replies appear there.

Expected Behavior

Mac and iPhone show the same Larry conversation; sends succeed; replies appear on both.

What I already tried

  • Quit / reopen Mac app
  • Sign out / sign in (same Cursor account)
  • Check for updates (latest Mac app)
  • Cmd-K reopen Larry
  • Full reinstall of Mac Grok Bot app
  • Confirmed Heinz replies do show on Mac
  • Confirmed Larry profile/settings have nothing device-specific

Screenshots

  1. Mac: Failed to send bubbles in Larry chat
  2. iPhone: Larry replies present (Sync-Check, Tailscale, etc.)

Operating System

macOS (MacBook) + iPhone iOS companion app

Does this stop you from using Cursor

No — Cursor IDE works. Grok Bot workaround: use Larry on iPhone; other agents on Mac.

Please investigate per-agent chat sync/send on macOS for this bot while others sync normally. Happy to get a support reply.

Steps to Reproduce

  1. Open Grok Bot on Mac, signed in with Cursor account.
  2. Open agent Larry and send a short message (e.g. “Hello”).
  3. Observe Failed to send, or send succeeds but no assistant reply on Mac.
  4. Open the same Larry chat on iPhone (same account) — message and/or replies appear there.

Expected Behavior

Mac and iPhone show the same Larry conversation; sends succeed; replies appear on both.

Screenshots / Screen Recordings

larry-mac-failed-send.png
larry-mac-failed-send.png768×1162 52.9 KB
larry-iphone-replies.png
larry-iphone-replies.png1290×2796 388 KB

Operating System

MacOS

Version Information

Latest Mac app; exact Grok Bot version not available.

Does this stop you from using Cursor

No - Cursor works, but with this issue

5

Update: Same symptoms when trying to talk to Larry from Omarchy (Linux desktop) — Failed to send / missing replies, while iPhone still shows Larry working. So this is not Mac-only; both desktop environments fail for Larry, iPhone works. (Note: Linux desktop isn’t officially supported for Grok Bot, but the parallel failure may still help narrow desktop vs iOS sync.)

6

Same pattern on Linux Grok Bot 0.43.0 (Mint 22.3), not Mac-only.

One Bot (Overlord / a copy of it) fails on desktop: sends sit in Failed to send / accepted-awaiting-echo, replies never show. iPhone has the full thread. Other Bots on the same desktop work.

It works until that Bot posts a secret-request widget, then the desktop tail dies. Copying the Bot copies the freeze. Reboot, cache wipe, 0.39.0 ↔ 0.43.0 don’t help.

Launch log every time:

node-agent-coordinator: server transcript tail pinned 7994c850-a510-4e12-9d06-e10971b8f3a3
node-agent-coordinator: agents roster seed skipped: SandGatewayMalformedReplyError: gateway listAgents reply is malformed: 0: pushMessageContent: message: message: secretRequest: target: required field

Looks like the desktop client requires secretRequest.target and the gateway omits it, so that one conversation never hydrates. Mobile parser is fine.

7

Same issues here.

Two separate accounts.

Two separate Macs

Having to talk to it on iOS to see replies. Other bots work fine, but one specific one won’t show replies. You can see the reply in the preview pane on the left though. Just can’t see the whole reply.

10

Hey @StefanZ , Larry is fine and answering you (that’s why the phone shows the whole thread). The desktop app on 0.43.0 just can’t load that one conversation, which is why sends show “Failed to send” and the replies never appear. Nothing on your side, and Reset/reinstall won’t change it. Your chats and the bot’s computer are safe.

This is already addressed in the latest version. Update Grok Bot desktop to 0.44.0 (Settings → Updates; if it says you’re already up to date, fully quit with Cmd+Q and reopen), and Larry should load and send normally again. Keep using him on your phone in the meantime.

@bearbones24 @Bradley_Street the same update should sort it for you too. Let me know if that does the trick!

11

Thank you.

12

Issue went away yesterday.

But the issue has resurface again today. Now I can’t see the conversations in the chat pane on iOS or the Mac.

I can only see the previews in both. @mohitjain