Help . -My repos are not indexing

I pay for the subscription but the product is not indexing the repos.

Do you have some customer assistance?

Thanks

Could you send a screenshot of what the “more” tab looks like for you?

here you are

Hey! Could you say a bit more on why you think it’s not indexing the repo? This will help us figure out what’s going on.

It take 0 seconds to index… 100% is achieved inmediately.

A colleague of mine, with the same repo, takes 2 minutes to index.