Describe the Bug
When i try to use the cursor chat and a click do sent nothing happend or im getting stuck inside a infinite looading.
Steps to Reproduce
trying to use curso’s chat
Expected Behavior
When checking services I always get this
Screenshots / Screen Recordings
Operating System
Windows 10/11
Current Cursor Version (Menu → About Cursor → Copy)
Version: 1.2.4 (user setup)
VSCode Version: 1.99.3
Commit: a8e95743c5268be73767c46944a71f4465d05c90
Date: 2025-07-10T17:09:01.383Z
Electron: 34.5.1
Chromium: 132.0.6834.210
Node.js: 20.19.0
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.26100
Does this stop you from using Cursor
Yes - Cursor is unusable
Hey, are you using a VPN or proxy? It’s also possible that you’re using a firewall or antivirus. Additionally, there might have been changes in your network. For example, if you’re on a corporate network, the company might have implemented some restrictions.
No, im getting this problem since yesterday, nothing change in my system
TOday im getting this error: Resolving extension issues with bisect @deanrie
im also getting today a problem with github area, the app its really weird today
condor
July 16, 2025, 3:42pm
5
hmm this does look a lot like a network issue. Have you tried restarting Cursor and perhaps your machine? We may have to exclude several possibilities
ive already tryed, but nothing works, this problems started today, yesterday i was using normally
@condor
1 Like
condor
July 16, 2025, 3:49pm
7
Do the network diagnostic runs in Cursor get automatically cancelled?
now o got this status, i think was some problem with cursor.ai services
condor
July 16, 2025, 4:00pm
9
Hmm good to hear its working for you again. You can mark the issue as solved.
ty, do you know what was the problem?
condor
July 16, 2025, 4:12pm
11
I haven’t seen any server outage, and its not something that many users reported here in the forum either. But tag me in case it reoccurs.
1 Like
Seanbc
July 16, 2025, 4:56pm
12
seem to me,I can not use the chat for two days.
it’s all normal about my situation of “run diagnostics”.
just haven’t any responds.
Hey, which model are you using? Have you also tried creating a new chat?
system
Closed
August 7, 2025, 5:01pm
14
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