I cant use cursor chat since yesterday

[lipecss (Felipecss)]

Describe the Bug

When i try to use the cursor chat and a click do sent nothing happend or im getting stuck inside a infinite looading.

Steps to Reproduce

trying to use curso’s chat

Expected Behavior

When checking services I always get this

Screenshots / Screen Recordings

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.2.4 (user setup)
VSCode Version: 1.99.3
Commit: a8e95743c5268be73767c46944a71f4465d05c90
Date: 2025-07-10T17:09:01.383Z
Electron: 34.5.1
Chromium: 132.0.6834.210
Node.js: 20.19.0
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.26100

Does this stop you from using Cursor

Yes - Cursor is unusable

[deanrie]

Hey, are you using a VPN or proxy? It’s also possible that you’re using a firewall or antivirus. Additionally, there might have been changes in your network. For example, if you’re on a corporate network, the company might have implemented some restrictions.

[lipecss (Felipecss)]

No, im getting this problem since yesterday, nothing change in my system

TOday im getting this error: Resolving extension issues with bisect @deanrie

[lipecss (Felipecss)]

im also getting today a problem with github area, the app its really weird today

[condor (Condor (Tee))]

hmm this does look a lot like a network issue. Have you tried restarting Cursor and perhaps your machine? We may have to exclude several possibilities

[lipecss (Felipecss)]

ive already tryed, but nothing works, this problems started today, yesterday i was using normally

@condor

[condor (Condor (Tee))]

Do the network diagnostic runs in Cursor get automatically cancelled?

[lipecss (Felipecss)]

now o got this status, i think was some problem with cursor.ai services

[condor (Condor (Tee))]

Hmm good to hear its working for you again. You can mark the issue as solved.

[lipecss (Felipecss)]

ty, do you know what was the problem?

[condor (Condor (Tee))]

I haven’t seen any server outage, and its not something that many users reported here in the forum either. But tag me in case it reoccurs.

[Seanbc (Sean)]

seem to me,I can not use the chat for two days.
it’s all normal about my situation of “run diagnostics”.
just haven’t any responds.

[deanrie]

Hey, which model are you using? Have you also tried creating a new chat?