I have an intranet service and I have verified it with openaiKey. But I can't use it

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I have an openai protocol service and it has been deployed in the intranet. Can’t I use it through cursor? Now I can verify it but an error occurs when using it

We encountered an issue when using your ■■■.■■■.■■■ API key. Please check your API key settings and try again.
Request ID: d0d0c3bf-aba6-4ad2-992a-93573724d5f3
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I’ve had the same issue with the custom open API endpoint recently. Dunno why.