IDE connected through SSH stuck on "Planning next moves"

Support Bug Reports
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Hey, thanks for the report. The freeze on “Planning next moves” when connecting over SSH is a known issue, and the team is investigating.

Similar reports:

For now, please try:

  • Run cursor --disable-extensions in a terminal, open Chat with NO project, and test it. If it works, the issue is caused by an extension. Remove them one by one to find the culprit.
  • Run Network Diagnostics in the SSH environment (Settings > Network). DNS, HTTP/2, or SSL often fail in remote environments, which can block Chat.
  • If you have any MCP servers (Settings > search “MCP”), temporarily disable them.
  • Try closing Cursor, open a different project, then go back to the current one.
  • Check Developer Tools (Cmd/Ctrl+Shift+P > “Developer: Toggle Developer Tools” > Console) for red errors.

If you can wait for it to finish (or if Chat replies at least once), please add the Request ID (Chat context menu > Copy Request ID). That will help the team a lot.

I’ll pass this to the team to investigate.