Is it my internet or cursor

[Aadhithya_Shetty]

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Request ID: 34c2616f-c754-4630-a410-3b08d197e8fb
{“error”:“ERROR_PROVIDER_ERROR”,“details”:{“title”:“Provider Error”,“detail”:“We’re having trouble finding the resource you requested. If the problem persists, please contact support.”,“isRetryable”:false,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:true}
Provider Error We’re having trouble finding the resource you requested. If the problem persists, please contact support.
$Ai: Provider Error We’re having trouble finding the resource you requested. If the problem persists, please contact support.
at p9A (vscode-file://vscode-app/c:/Users/shett/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34267:23670)
at h9A (vscode-file://vscode-app/c:/Users/shett/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34267:22658)
at w9A (vscode-file://vscode-app/c:/Users/shett/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34268:6285)
at rau.run (vscode-file://vscode-app/c:/Users/shett/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34268:10400)
at async GOa.runAgentLoop (vscode-file://vscode-app/c:/Users/shett/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:46834:10206)
at async _5u.streamFromAgentBackend (vscode-file://vscode-app/c:/Users/shett/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:46888:9277)
at async _5u.getAgentStreamResponse (vscode-file://vscode-app/c:/Users/shett/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:46888:13663)
at async vMe.submitChatMaybeAbortCurrent (vscode-file://vscode-app/c:/Users/shett/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34329:17597)

Steps to Reproduce

this appeared in between the prompt and then stopped the agent from working

Screenshots / Screen Recordings

Operating System

Windows 10/11

Version Information

2.6.21 is the version

Does this stop you from using Cursor

No - Cursor works, but with this issue

[deanrie]

Hey, thanks for the report and the request ID.

To answer the question in the title, it’s not your internet, it’s on our side. In Auto mode, sometimes a provider returns an error, and instead of automatically switching to another one, the system shows Provider Error. This is a known issue and the team is aware.

For now, there are two workarounds:

• Just resend the message. Auto mode will usually route it to a different provider.
• Pick a specific model instead of Auto. This fully avoids the routing issue.

Let me know if you still see the error after that.