Multiple Connection failure

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Request ID: cc17a3b7-fa88-4c14-b294-a05c5c34c8b4
{“error”:“ERROR_PROVIDER_ERROR”,“details”:{“title”:“Provider Error”,“detail”:“We’re having trouble finding the resource you requested. If the problem persists, please contact support.”,“isRetryable”:false,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:false}
We’re having trouble finding the resource you requested. If the problem persists, please contact support.
Provider Error We’re having trouble finding the resource you requested. If the problem persists, please contact support.
NonRetriableError: Provider Error We’re having trouble finding the resource you requested. If the problem persists, please contact support.
at dVv (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:9155:6590)
at EAr (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:9155:5410)
at Lgm (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:9156:11974)
at Object.classify (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:9156:16506)
at mVv (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:9156:5856)
at async t4a.runWithSharedTurnRunner (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:9156:15858)
at async Nq.runAgentLoop (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:20120:3005)
at async uhl.streamFromAgentBackend (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:20180:14344)
at async uhl.getAgentStreamResponse (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:20180:23914)
at async GBe.submitChatMaybeAbortCurrent (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:9326:2476)

Steps to Reproduce

retry the request

Expected Behavior

A response to the prompt but only error is reported

Operating System

MacOS

Version Information

Version: 3.11.13
VS Code Extension API: 1.125.0
Commit: 3f21b08f0b436a07be29fbfe00b304fa15553350
Date: 2026-07-10T01:45:28.254Z
Layout: Agent Window
Build Type: Stable
Release Track: Default
Electron: 40.10.3
Chromium: 144.0.7559.236
Node.js: 24.15.0
V8: 14.4.258.32-electron.0
xterm.js: 6.1.0-beta.256
OS: Darwin arm64 25.5.0

For AI issues: which model did you use?

GROK 4.5

For AI issues: add Request ID with privacy disabled

Request ID: cc17a3b7-fa88-4c14-b294-a05c5c34c8b4
{“error”:“ERROR_PROVIDER_ERROR”,“details”:{“title”:“Provider Error”,“detail”:“We’re having trouble finding the resource you requested. If the problem persists, please contact support.”,“isRetryable”:false,“additionalInfo”:{},“buttons”:,“planChoices”:},“isExpected”:false}
We’re having trouble finding the resource you requested. If the problem persists, please contact support.
Provider Error We’re having trouble finding the resource you requested. If the problem persists, please contact support.
NonRetriableError: Provider Error We’re having trouble finding the resource you requested. If the problem persists, please contact support.
at dVv (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:9155:6590)
at EAr (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:9155:5410)
at Lgm (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:9156:11974)
at Object.classify (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:9156:16506)
at mVv (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:9156:5856)
at async t4a.runWithSharedTurnRunner (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:9156:15858)
at async Nq.runAgentLoop (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:20120:3005)
at async uhl.streamFromAgentBackend (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:20180:14344)
at async uhl.getAgentStreamResponse (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:20180:23914)
at async GBe.submitChatMaybeAbortCurrent (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:9326:2476)

Does this stop you from using Cursor

No - Cursor works, but with this issue

Hey there!

As reported on our status page this morning, we experienced some downtime affecting Composer and Grok models. The issue has now been resolved, and both are operating normally again.

We apologize for the disruption.