Continuously get :
It normally happens for brief moments, but I’ve been unable to use cursor at all this morning.
Tried different agents, etc. same result.
Where does the bug appear (feature/product)?
- Editor, Tab & Chat (autocomplete, Composer, in-editor agent)
- Terminal & commands
- Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock)
- MCP & tools
- Cloud Agents & Automations (cursor.com/agents, scheduled/event)
- BugBot & Code Review
- Cursor CLI
- Cursor Mobile
- Remote (SSH / Dev Containers / WSL)
- Account, billing & login
- Something else…
Describe the Bug
A clear and concise description of what the bug is.
Agents are not connecting. Been the case the full morning.
“Agent encountered ena error - we failed to reach the AI provider despite multiple retry attempts”
Steps to Reproduce
How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!
- go to agent and ask something
Expected Behavior
What is meant to happen here that isn’t working correctly?
Well… the agent does something.
Screenshots / Screen Recordings
If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)
You got it
Operating System
- Windows 10/11
- MacOS
- Linux
- Irrelevant I’m using your cloud
Version Information
-
For Cursor IDE: Menu → About Cursor → Copy
-
For Cursor CLI: Run
agent aboutin your terminalNot sure that’s what you meant but :
-bash: agent: command not found
root@cursor:/workspace#
IDE:
Version: 2.xx.x
VSCode Version: 1.105.1
Commit: ......
CLI:
CLI Version 2026.01.17-d239e66
For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)
Currently Composer 2.5 previously gemini pro, and I had to also request a billing review this morning (sent to hi@cursor - but don’t think it’s linked, though who knows).
For AI issues: add Request ID with privacy disabled
Request ID: not really relevant but for instance this agent : bc-f4297082-ab4d-48af-943a-ef9872aed98c (also the one from my support email).
Additional Information
Add any other context about the problem here.
No, it’s pretty clear.
Does this stop you from using Cursor?
- Yes - Cursor is unusable
- Sometimes - I can sometimes use Cursor
- No - Cursor works, but with this issue
The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!
