Manual Verification Needed: Stuck in "Verification Limit Exceeded" loop (Ticket T-B40432)

Hi Cursor Team,I am a student at American River College (ID: W2086712). I am currently stuck in a support loop and need a human agent to help with my student verification.**The Problem:**In my first attempts, I only uploaded my Student ID card, which was rejected by the automated system.Now that I have my official Enrollment Verification (5.0 units), the verification page shows “Verification Limit Exceeded” and won’t let me upload any documents.SheerID support (Ticket T-B40432) closed my request without reviewing my files and told me to contact Cursor.Your AI Assistant (Sam) keeps directing me back to SheerID.Verification Proof: I am already a verified member of the GitHub Student Developer Pack with this email address.Privacy & Docs: I have all my documents (Enrollment form, Payment receipt, and ID) ready. I’ve already attached them to my support ticket T-B40432, but I can also send them via Direct Message to any Cursor staff member for manual review.Could you please help me override this limit and approve my student status?Thank you!

Hi there!

It looks like you’re reaching out about student pricing.

A few important notes:

Verification issues: If you’re having trouble with the student verification process, please email [email protected] for assistance. The forum team isn’t able to troubleshoot verification problems.

Non-.edu emails or institutions outside the USA: The student discount is currently only available to students with .edu email addresses in the USA. If your institution is outside the USA or doesn’t use a .edu domain, you’re not eligible at this time. However, you can join the discussion and register your interest here: Student Verifications outside USA and organizations without .edu email

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