Cannot Verify Student Email – No Inbox Access (Quantic MSSE)

Feedback
1

Hi Cursor Team,

I’m a student enrolled in the Master of Science in Software Engineering (MSSE) program at Quantic School of Business and Technology. My university-issued email address is in the .edu format, but it does not have an inbox — it’s only used internally and cannot receive external emails.

I’ve already emailed support with my enrollment confirmation letter, but your AI bot keeps responding that I need to write from the .edu address. Since I can’t access the inbox, I’m stuck and unable to verify my student status.

Is there a way for me to manually verify my enrollment? I can provide:

  • Official Quantic enrollment letter (PDF)

  • Screenshot of my student profile or dashboard

Please advise on the next steps so I can complete my verification.

Thank you,
Afnan

1 Like
2

Likewise. I have been having the same problem for months now.

1 Like
3

Hi @seAfnan @kwoerd thank you for the feedback. At this time a functioning .edu email is a requirement.

Due to volume of student program applications they can not be processed manually on our side. Therefore we work with SheerID who can validate university students but you must have an functioning email address as you receive verification link, approval and the discount link by email. You would also need that email address to have a student account in Cursor.

4

Hi,

Thank you for your response. Let me clear that my student email is [email protected]

And I tried many times by filling sheeID student verification form, every time when I click on the verification link on my email, I get this error:

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Now when I try the same process, it gives me exceeding limit error.

Can you please reset it or atleast give me an alternative way to verify?

Or contact sheerID team how I can go through this and complete my verification…

When I try to submit ticket on SheerID, their response is like this:

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I tried many time to contact with cursor team, cursor Bot always reply the same thing no matter how many document proofs I have attached in the email:

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I’ll me thankful if you see this matter give me a way to resolve this issue.

5

hi @seAfnan thank you for the details though as mentioned SheerID is performing the validations and only they can make approvals. From our side we take over only once SheerID approves your eligibility and sends you the discount link.

We at Cursor are not part of the verification process and can not intervene or reset it as it is managed by SheerID.

6

I simply went to apply and mistakenly didn’t realize I needed to be signed in to my .edu account. After realizing I was logged in to my personal email and not my student email, I simply tried to resubmit from my .edu email but was blocked for “too many attempts.”

I contacted SheerID and submitted proof of enrollment (class schedule and tuition receipt), but they referred me back to Cursor. Meanwhile, the Cursor bot keeps redirecting me back to SheerID, so I’m stuck in a loop.

All I need is for someone to reset the “max attempts” allowed to more than one attempt so I can re-apply with my .edu address.

7

As mentioned we do not have access to any SheerID internal tools or data.

8

Hi @condor ,

Me and @kwoerd has the same issue. EXACTLY.

Please look into this problem.

9

I have exactly the same issue.

10

The requirement is a valid email address with a Inbox and approval by SheerID. In case SheerID does not provide approval their decision stands.