Student account declined

Describe the Bug

I tried to sign up for educational status with this account - however my account ends in edu.ac.cy. I messaged [email protected] and a chatbot replied that I was trying to contact through a non-edu account. Then another account from Cursor emailed me (Michael Truell) asking why I did not purchase Pro pricing, and I said I was trying to enable the educational pricing. I never received a reply from either account.

In the website, it says my account cannot be verified for education with the current email…but it is literally my academic account.

Steps to Reproduce

Try to apply for educational pricing with an .edu. email rather than an .edu
SheerID completes verification successfully
Get denied

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.2.1 (user setup)
VSCode Version: 1.99.3
Commit: 031e7e0ff1e2eda9c1a0f5df67d44053b059c5d0
Date: 2025-07-03T06:16:02.610Z
Electron: 34.5.1
Chromium: 132.0.6834.210
Node.js: 20.19.0
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.26100

Does this stop you from using Cursor

No - Cursor works, but with this issue

Happens the same to me , i tried reaching to [email protected] numerous times and got the same answer that i was reaching out from an non ‘.edu’ email and i confirmed that i was using the ‘.edu’ email . I haven’t been reached out to by anyone else though .

Would definitely love some help with this .

@mechanicarts Currently, they only accept .edu domains for educational pricing. Many EU students with non-.edu academic emails (like yours) are unable to access the student discount. Unfortunately, you’ll likely need to wait for them to expand their verification system to include international academic domains.

It’s very strange then that SheerID accepts my email as adequate proof and verifies me, but Cursor decides my email is incorrect.

That’s correct, while SheerID does support international student accounts. I believe Cursor configured their specific verification program to only accept .edu domains at the moment rather than using SheerID’s full international verification features.

I used to verify with SheerID for GitHub Copilot, so now it just takes one click. Maybe SheerID has started rejecting international students? Also, it looks like the student discount might not even be available anymore?

I was successfully verified by SheerID, and the offer is still available.

1 Like

:thinking: actually they almost closed the discount because there are so many posts about this topic. Just, wait for staff to comment here, if no one then like I said “close student discount”.

There was official communication that they have fixed the issue, but well, they didn’t really.

I think they are prioritizing price and documents, student plan is not really a priority. I think we have to wait for Cursor to stabilize before fix student plan @@@

i mean not to be rude, is this like a 6 person company? am I missing something?

2 Likes

Around 30, where is the rudeness in this?

well i just feel many of these things are 1 engineer’s 2 week sprint is all. 30 people is still small, but at the revenue they make, I feel that’s not my problem as a consumer to subsidize this stuff. i feel the agenda here certainly is not QoL or service user focused, but on larger unseen issues, which is fine, but how many dollars til it becomes like “can i do 2 or more things” lol

Well, considering I’m asking for the free version of something, even if I’m going to be a paid customer later on, I can’t ask for things as a “consumer”. It would still be pretty nice to be able to use it as a PhD student with minimal programming knowledge though.

So should we consider this the status quo for Cursor? Non-US students not going to get student discount status and we shouldn’t expect any official communications?

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